Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Goldex Casino, we believe that gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It is important to understand that the house always has a mathematical advantage, and there is no guaranteed way to win.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
In Canada, you must be at least 18 years old (or the legal age of majority in your province) to participate in gambling activities. Goldex Casino is committed to preventing underage gambling. If you are under the legal age, please do not use our services.
We verify all players' ages during the registration process and reserve the right to request additional documentation to confirm your eligibility.
Warning Signs of Problem Gambling
Be aware of these potential warning signs that you or someone you know may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, food, utilities)
- Hiding gambling activity or lying about the time and money spent
- Feeling anxious, irritable, or restless when not gambling
- Inability to reduce or control gambling behavior
- Borrowing money or going into debt to finance gambling
- Neglecting work, school, family, or social responsibilities
- Using gambling to escape problems, stress, or negative emotions
- Experiencing relationship conflicts due to gambling
- Continued gambling despite negative consequences
If you recognize any of these signs, please reach out for help immediately.
Self-Help Tools & Responsible Gaming Features
Goldex Casino offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a session or timeframe
- Reality Checks: Receive periodic reminders during your gaming session about how long you have been playing and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from Goldex Casino and all associated services
- Session Time Limits: Set a maximum duration for your gaming sessions
- Account Suspension: Request that your account be temporarily suspended if you need a break
To access these tools, log into your account and visit the Responsible Gaming section in your account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these trusted organizations:
Canada
- Responsible Gambling Council – Ontario's leading organization for problem gambling prevention and treatment
Website: www.responsiblegambling.org - Gamblers Anonymous Canada – Support groups across Canada
Website: www.gamblersanonymous.org
International Resources
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org - GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
If You Need Help
If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out. Professional counselors and support groups are available to assist you:
- Contact the Responsible Gambling Council at www.responsiblegambling.org
- Call a gambling helpline in your province
- Speak with a mental health professional or counselor
- Join a support group such as Gamblers Anonymous
- Use the self-exclusion tools available on Goldex Casino
Recovery is possible. Help is available. You are not alone.
This Responsible Gaming information is provided for informational purposes. Goldex Casino is committed to promoting safe and responsible gaming practices. By using our services, you acknowledge that you understand the risks associated with gambling and agree to gamble responsibly.